PowerGrid – Support & Self-Help

CRMfusion Product Knowledge Base

All of our technical support cases are logged in Salesforce and many are upgraded to solution status because they are so common. Search for your solution with one or two keywords in the box below.

Online Help System for PowerGrid

If you are unable to create a case using the buttons above, alternate means of creating a case include:

  1. Email support@crmfusion.com with your contact information and a description of the problem/issue. A case will automatically be created and you will receive your case number in a follow up email minutes later.
  2. Telephone technical support at 1-800-961-8205 option #2. Please be prepared to leave a message or have the responding support staff member log the call and enter it into the queue.