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Is DupeBlocker compatible with shield platform encryption in Salesforce Summer '17?  


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Wondering if the changes made in Summer '17 have made it compatible with DupeBlocker again.

 

Edited: 2 months  ago

Olivia M.J. Hinkle
Product Adoption Manager
CRMfusion, Inc.

 
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Yes!

Salesforce now has the ability to use encrypted fields in custom formulas in Summer ’17 so DupeBlocker works once again with Shield Platform Encryption,  without limitations.

 The CASE formula fields on the DupeBlocker Potential Duplicates object: Name; Email; Phone, all render the actual field data.  Before Spring ’17,  you could install DupeBlocker but those fields would render #ERROR! vs. the actual data.

 After Spring ’17 (and before Summer ’17) you could not install a new DupeBlocker or upgrade an existing with platform encrypted fields.

 

Of course, you still cannot query on encrypted fields but that is not unique to our tools.  

The DupeBlocker duplicate key data WILL NOT be encrypted at rest (even though it may contain encrypted fields).

See this post for more information.

Olivia M.J. Hinkle
Product Adoption Manager
CRMfusion, Inc.

 
  
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